Contacts

For all general parts and service enquiries please call:

Alexander Dennis Parts & Service: 0845 358 9988
E mail: parts.sales@alexander-dennis.com

Plaxton Coach Parts line: 0844 822 6224
E mail: parts.plaxtonlimited.co.uk

Parts and Service HQ:

Alexander Dennis Ltd.,
Cameron House,
Priorswood Place,
East Pimbo,
Skelmersdale WN8 9QB

Tel: +44(0) 1695 556 444

Fax: +44(0) 1695 728 772

 

Opening Times

Warranty: 07.30am - 4.30pm

Parts Sales: 07.30am - 5.00pm

Parts Technical: 08.00 - 4.30pm



Parts Sales Contacts

Name

Region

Telephone

Email

Alexander Dennis Parts & Service

All Enquiries

0845 358 9988

parts.sales@alexander-dennis.com

Plaxton Coach Parts line

All Enquiries

0844 822 6224

parts@plaxtonlimited.co.uk

Jim Webb
Regional Parts Sales Manager

Scotland

07979 703605

jim.webb@alexander-dennis.com

Les Rivett
Regional Parts Sales Manager

North East

07843 357228

les.rivett@alexander-dennis.com

Gary Glover
Regional Parts Sales Manager

North West

07881 958463

gary.glover@alexander-dennis.com

Mark Bowley
Regional Parts Sales Manager

South East & London

07770 645212

mark.bowley@alexander-dennis.com

Ian Godber
Regional Parts Sales Manager

South East & London

07920 116639

ian.godber@alexander-dennis.com

Tracey Hateley
Regional Parts Sales Manager

South West Midlands

07901 523962

tracey.hateley@alexander-dennis.com

Bob Green
Regional Parts Sales Manager

East Midlands & Northern Ireland

07899 923579

bob.green@alexander-dennis.com

Liam Plunket
Regional Parts Sales Manager

South West

07901 512958

liam.plunket@alexander-dennis.com


Parts Assurance Packages

Name

Region

Telephone

Email

Darren Cox
General Manager, UK Warehouse & Logistics Operations

All

07810 158343

darren.cox@alexander-dennis.com


Parts Call Centre

Name

Region

Telephone

Email

James Brabon
Sales Support Manager

All

07921 230566

james.brabon@alexander-dennis.com

Parts Sales Desk
Various

All

0845 3589988

parts.sales@alexander-dennis.com


Other Parts Contacts

Name

Region

Telephone

Email

Rob Williams
Parts Director

All

07764 922274

rob.williams@alexander-dennis.com

Skelmersdale Head Office
Reception

01695 556444

Dublin Parts Centre
Bernard Keller - Parts Supervisor

+353 (1) 885 3984
Fax: +353 (1) 885 3996

dublin.parts@alexander-dennis.com


Field Service Support Contacts

Name

Region

Telephone

Email

Brian Evans
Service Director

07881 825840

brian.evans@alexander-dennis.com

Warranty / Field Support Call Centre

All

0845 3589988

callcentre@alexander-dennis.com

Diane Challis
Warranty Call Centre Manager

07775 825693

diane.challis@alexander-dennis.com

John Chaves
Regional Service Manager

London

07760 220923

john.chaves@alexander-dennis.com

Steve Edmonds
Regional Service Manager

London

07831 704251

steve.edmonds@alexander-dennis.com

Nigel Parks
Regional Service Manager

London

07557 001196

nigel.parks@alexander-dennis.com

David Allan
Regional Service Manager

Scotland

07770 733779

david.allan@alexander-dennis.com

John Bradley
Regional Service Manager

North East and Southern Ireland

07768 921192

john.bradley@alexander-dennis.com

Glen Wilkie
Regional Service Manager

Midlands

07736 615459

glen.wilkie@alexander-dennis.com

Ben Waite
Regional Service Manager

North West

07901 510724

ben.waite@alexander-dennis.com

Steve Hardy
Technical Services Manager

All

07788 717570

steve.hardy@alexander-dennis.com


Service Centre Contacts

Name

Region

Telephone

Email

Harlow Service
Reception

Harlow

01279 770600

Alan Reynolds
Workshop Manager

Harlow

07799 762070

alan.reynolds@alexander-dennis.com

Wayne Allen
Commercial Manager

Harlow

07500 662754

wayne.allen@alexander-dennis.com

Pete Gardner
Workshop Controller

Harlow

07717 841483

peter.gardner@alexander-dennis.com

Anston Service
Reception

Anston

01909 551155

Darren Hall
Service Centre Manager

Anston

07813 959742

darren.hall@plaxtonlimited.co.uk

Kevan Wilson
Technical Sales Engineer

Anston

07721 627890

kevan.wilson@plaxtonlimited.co.uk


North America

Name

Region

Telephone

Email

Jon Johnson
Manager

North America

(702) 685-3750
Cell (702) 581-6396
Fax: (702) 685-3750

jon.johnson@alexander-dennis.com

Camille Williams
Sales Administrator

North America

(702) 685-3750
Fax: (702) 685-3750

camille.williams@alexander-dennis.com

Teri Ruffule
Office Administrator

North America

(702) 685-3750
Fax: (702) 685-3750

teri.ruffule@alexander-dennis.com

Ken Nelson
Inventory Control Manager

North America

(702) 685-3750
Fax: (702) 685-3750

ken.nelson@alexander-dennis.com

David Macleod
Inventory Control Coordinator

North America

(702) 685-3750 Fax: (702) 685-3750

NAPDC@alexander-dennis.com

Parts Sales Team Email

North America

NAPDC@alexander-dennis.com


Asia Pacific

Name

Region

Telephone

Email

Alexander Dennis (Asia Pacific) Ltd

Asia Pacific

+ 852 2757 8057

Adam Wong
Powertrain Manager - Service

Hong Kong

+ 852 2121 9601

Joseph Bazant
Reliability Engineer - Service

Hong Kong

+ 852 2121 9607

Mike Hughes
Customer Service Manager

Hong Kong

+ 852 2121 9622

HY Au
Service Supervisor - Body

Hong Kong

+ 852 2121 9663

Albert SS Chan
System Support Manager - Service

Hong Kong

+ 852 2121 9664

CK Li
Service Supervisor - Chassis

Hong Kong

+ 852 2121 9665

Sara Cheng
Clerk - Service

Hong Kong

+ 852 2121 9667

Albert KH Chan
Service Support Manager

Hong Kong

+ 852 2121 9669

Custom Care

Australia

+61 (0)2 9914 3855

Tony Moore
Head of Operations

New Zealand

+ 64 9836 7602 +64 27422 3336 (mob)

tonyl.moore@alexander-dennis.com

John McCrory
Field Service Engineer

New Zealand

+ 64 27422 3339

john.mccrory@alexander-dennis.com

Sarah Moore
Administrator

New Zealand

+ 64 9836 7602

sarah.moore@alexander-dennis.com

Adam Hatch
Parts Operative

New Zealand

+ 64 9836 7602

partnz@alexander-dennis.com